Update 28/07/2022 | Switching to Personal Email from Medcase / Edgecase Email

We are happy to update you that Medcase is launching an online platform to consolidate all your project tasks, information and payments. The new Medcase platform is another step in our joint mission to connect health experts to leading medical and health innovators around the world.

As part of this transition, we will be discontinuing the use of @medcase.health / @edgecase.ai emails and all actions (logging in, time tracking, payments) will be conducted via personal emails.

There are three actions we need you to take to ensure a smooth transition to the new platform and payment system. You must use your personal email for all below steps.

1. Update Your Clockify Account to Your Personal Email
2. Create a Medcase Account in the New Platform
3. Add Your Payment Details / Method

Update Your Clockify Account Email

You can change your email address in your Profile Settings.

1. Click on your profile icon in the upper right corner and choose Profile Settings. Or go to https://clockify.me/user/settings
2. Click the Change email link
3. Enter the new email address and click Save

If you’ve created an account using Google login, but haven’t set a password, you won’t be able to change your email until you choose a password.

If you can’t change the email address because there’s already an account associated with the new email, log out and log in with the new email. If you’re not sure what’s the password, click on the Forgot password on the login page.

Create Your Medcase Account & Add Payment Details / Method

1. Visit app.medcase.health
2. Choose your sign up/in method: personal email or personal google account
3. Click Next
4. Fill in your first and last name as they appear on your government ID / official documents (must match your payment method details)
5. Click Next
6. Complete the profile questions (2 minutes)
7. Click Visit My Workspace
8. Click the payments icon on the left side of your dashboard
9. Fill in your name and address details as they appear on your bank statement
10. Click Next
11. Select your desired payment method, then fill in the requested details.
    1. If you are an Individual Sole Proprietor for an LLC please see this help article.
12. Click Next
13. Select your relevant tax forms
14. Click Complete Form
15. Fill out the selected tax form
16. Click Complete

Need more help? Contact us at support@medcase.health