How does hiring and general onboarding at Medcase work?

After signing project terms, you can expect the following:

1. Project Terms Agreement - An email form sent to you by Medcase requiring your “click” of approval, which allows us to place you through our verifications and client approval processes and attests you have agreed to participate in this project with us. In the event that you have signed project terms without creating an official profile on our platform, please visit app.medcase.health to create your profile today. If you are unsure about whether or not you have created an official profile with us, please contact support@medcase.health.
2. Verifications Process - After you sign project terms, you will be required to undergo a brief background and credential check via our partner Certn. You will receive an email with the subject line, "Background Check for Medcase Health'' from, "Certn Applications <request@certn.co>". If you are a candidate for a Telehealth project or your project's client has specific requirements, you will be required to undergo an additional credentialing and licensing check via our partner, CertifyOS. Your project manager will notify you of such and all relevant steps. Read more here.
3. Client Approval Process - The client will review your profile and let the project manager know if eligibility is met. The review process takes anywhere from a few days to a few weeks, and you will receive a notification via email about the result of your profile review.
4. Creation of Medcase Profile for Payment - While you wait for client review, you should ensure your payment profile on app.medcase.health is up to date so we can process your payment in a timely manner (net-30 from the last day in the month you started working on the project).
5. Project Onboarding - If you are eligible and chosen by the client, you will be contacted by the project manager and move on to Project Onboarding. In this stage, you will receive detailed information via email about the exact steps you to take prior to starting your project. Note that some steps may differ depending on whether your project takes place on-platform or off-platform. See the Project Onboarding Checklist below for an overview of the steps that need to be taken.

Medcase Onboarding Checklist

1. Read the Onboarding Guide sent to you by email.
2. Create your Medcase account, if you have not already done so.
3. Create your Payment Profile inside your Medcase account to ensure we can pay you for your time.
4. Complete the Onboarding Form sent to you in the Project Onboarding Guide email
5. Read the Clockify Guide sent to you by email to learn how you will track your billable time.
6. Sign up for Clockify using the link sent to you by email.